Privacy Policy

Introduction

Circle Psychiatry Group PLLC ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when working with our services. This Privacy Policy explains our online information practices and the choices you can make about how your information is collected and used.

Information We Collect

We may collect information about you in the following ways:

Information You Provide Directly

• Contact Information: Name, email address, phone number, and physical address when you contact us or fill out forms on our website.
• Patient Information: Medical history, insurance information, and appointment details provided through our patient portal or referral forms.
• Communication: Content of messages, emails, or inquiries you send to us.
• Referral Information: Patient and provider information submitted through our referral process.

Information Collected Automatically

• Website Usage: IP address, browser type, pages visited, and time spent on our website through cookies and similar tracking technologies.
• Device Information: Device type, operating system, and unique device identifiers.
• Analytics: Information about how you interact with our website to improve user experience and functionality.

How We Use Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our services and website
• Process and fulfill patient appointments and referrals
• Communicate with you about your care, appointments, or inquiries
• Manage your account and patient records in compliance with HIPAA
• Send marketing communications (with your consent)
• Comply with legal and regulatory requirements
• Prevent fraud and secure our website and services
• Analyze website traffic and user behavior to enhance our services

HIPAA Compliance

Circle Psychiatry Group PLLC is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). All Protected Health Information (PHI) is handled in accordance with HIPAA regulations and our comprehensive privacy and security practices. Your medical information is protected with appropriate administrative, technical, and physical safeguards.

For information about your rights regarding your medical information, please refer to our separate HIPAA Notice of Privacy Practices, which is available upon request.

How We Share Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Healthcare Providers: With other healthcare providers involved in your care, as permitted by law.
• Insurance Companies: With your insurance provider for billing and claims processing.
• Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business, bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect the safety of individuals.
• Your Consent: With other parties when you explicitly consent to such sharing.

Data Security

We implement comprehensive security measures to protect your personal and medical information from unauthorized access, alteration, and disclosure. These include:

• Secure encryption of sensitive data in transit and at rest
• Secure user authentication and password protection
• Regular security audits and assessments
• Limited access to personal information on a need-to-know basis
• Employee training on privacy and data protection
• Physical security controls for our facilities

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may limit the functionality of our website.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to access and receive a copy of your personal information
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to legal requirements
• Opt-Out: The right to opt-out of marketing communications
• Data Portability: The right to receive your information in a portable format

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by updating the date at the top of this page. Your continued use of our website and services after such modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Circle Psychiatry Group PLLC

2960 North Circle Drive, Suite 200, Colorado Springs, Colorado 80909, United States

Phone: 719-208-4027 · Fax: 719-426-2525 · Email: office@circlepsych.io